Telehealth Services
We offer healthcare services to patients in regional, rural, and remote areas through the use of technology.
What is Telehealth?
Telehealth allows you to have video or phone consultations with your clinician. It reduces travel time and costs, removes the stress of travelling, and improves access to specialist services. Telehealth is available to Medicare card holders, with consultations bulk billed. Allied health telehealth services may also be funded through private health insurance, Department of Veterans’ Affairs, WorkCover, Traffic Accident Commission, and the National Disability Insurance Scheme (NDIS).
Benefits of Telehealth
- Less or no travel time
- Appointments anywhere — at home or with a local healthcare professional
- Minimal disruption to your routine
- Increased independence
- Secure and private video calls
- No extra cost for telehealth, though data charges may apply
Starting your Telehealth appointment
When your appointment time arrives:
- You will receive a text message with details about your call
- Join your video call 5–10 minutes early to prepare